VERSADIAL SOLUTIONS NOW COMPATIBLE WITH AVAYA H.323, AVAYA NORTEL UNISTIM, AND PANASONIC MGCP VOIP PHONE SOLUTIONS

February 02 19:51 2017
Versadial Solutions call recording software now compatible with Avaya H.323, Avaya Nortel UNIStim VoIP, and Panasonic VoIP phone solutions.

Irvine, California – 2 Feb, 2017 – Versadial Solutions, an industry leading call recording solution provider, has added support for Avaya H.323, Avaya Nortel UNIStim, and Panasonic MGCP signaling.

Most VoIP recording solutions require integration with PBX CTI or SMDR to capture details such as caller ID, dialed number, extension, and direction of the call. With the addition of direct compatibility of the Avaya and Panasonic protocols for VoIP, these call details are captured directly from the signaling.

“With SMDR integration for call recording solutions, there is always the chance that call details are lost due to delays in the communication with the PBX and the recorder or other factors,” said Adam Otterbein, Support Engineer at Versadial Solutions. “By directly capturing from the signal, we greatly reduce the chances of missing these details.”

UNIStim (or Unified Networks IP Stimulus) is a Telecommunications protocol developed by Nortel (now acquired by Avaya) for IP Phones. Alternatively, Avaya H.323 is an Avaya specific flavor of H.323 Telecommunications protocol.

Tighter integration and compatibility with the major PBX manufacturers appears to be a priority for Versadial Solutions. A recent upgrade included full compatibility with ShoreTel VoIP and their ShoreTel MGCP signaling protocol.  

About Versadial Solutions

Established in 1994, Versadial has been offering call recording solutions for over 20 years.  Our call recording software is affordable, reliable, easy and intuitive.  Our goal and passion is to create, design, and develop a call recording system that fits the needs of our customers.

For more information, contact:

Corey Tolmasoff
Versadial Solutions
949-457-0650
pr@versadial.com

Media Contact
Company Name: Versadial Solutions
Contact Person: Corey Tolmasoff
Email: Send Email
Phone: 949-457-0650
Address:9940 Irvine Center Dr
City: Irvine
State: California
Country: United States
Website: www.versadial.com/call-recording-avaya-h-323-avaya-nortel-unistim-voip

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